Q. What happened to the Ultra-Slim, ProGuard, and UltraGuard Cases?
We've updated our case series names. Edge (formerly Ultra-Slim), Cairn (formerly ProGuard), and Summa (formerly UltraGuard) now reflect the experience, not just the specs. Edge: slim, light, and sharp along the climb. Cairn: firm and dependable, like stone markers that guide the way. Summa: the peak, where protection and hand-feel come together.
Q. What is Aaron Button? (Original name: PinButton)
A. The Aaron Button consists of three smart shortcut buttons. Powered by expanded onboard memory and NFC support, they enable more complex commands, seamless device pairing, and powerful IoT control, turning a single press into a fast, reliable way to manage your daily tasks.
Q. What’s new with the Google Pixel 11 Series phone cases vs. Pixel 10?
A. Pixel 11 series cases come in new colors and add the Aaron Button for handy daily shortcuts. Note: The Aaron Button is not included on the back-only case variant for the Pixel 11 Pro Fold.
Q. How do I use the Aaron Button on the Google Pixel 11 series phone case?
A. Please download the official Aaron Button app first (download via Google Play). The app comes with plenty of preset shortcuts that you can install and use freely.
Q. When will the hinge-protected case for Google Pixel 11 Pro Fold be available?
A. It is expected to launch at the end of August. If you’re interested, please sign up here.
Q. Are Google Pixel 11 Series cases compatible with screen and camera lens protectors?
A. Based on the official device mold measurements, the raised edges of the Pixel 11 Series cases sit nearly flush with the phone screen. Tempered glass screen protectors will stick out above the case edges after application.
Q. Why does the hinge-protected case for Google Pixel 11 Pro Fold have a different texture on the hinge area compared to the back panel?
A. The hinge section is made of carbon fiber. Carbon fiber is naturally black and cannot be dyed like aramid fiber, which creates the difference in texture and color from the back panel.
Q. Does the Google Pixel 11 Series phone case support MagSafe wireless charging?
A. Yes. The case has a built-in MagSafe magnetic ring, so it works with compatible MagSafe wireless chargers.
Q. Is this case compatible with PITAKA’s MagSafe accessories?
A. Yes. It works with the full PITAKA MagSafe accessory ecosystem, including the following: *Magnetic Woven Wallet *Aramid Fiber Magnetic Power Bank *MagEZ Grip *MagEZ Car Mount Pro 2 Qi2
Q. Are PITAKA phone cases compatible with Qi2 or newer wireless charging standards?
A. Yes. PITAKA cases support the Qi2 standard and will not hinder the wireless charging function or normal charging speeds. Note: The peak charging performance of Qi2 and updated versions such as Qi2.2 is determined by your phone and charger’s own compatibility.
Q. Will the built-in magnets in the case affect the phone’s signal or NFC payment function?
A. No. The magnets inside the case are precisely designed and arranged. They will not interfere with the phone’s signal, NFC payment, or other functions.
Q. If Google launches the Pixelsnap accessory ecosystem, will PITAKA phone cases be compatible with it?
A. Since the full official details about Pixelsnap have not been released yet, we cannot conduct compatibility tests until Google releases complete official specifications.
Q. Is this case compatible with the Pixel Stand 2 wireless charger?
A. Yes. You can place your phone with the PITAKA case on Pixel Stand 2 for regular wireless charging. Please note that Pixel Stand 2 does not support the Qi2 standard, so it cannot deliver the performance benefits of Qi2 charging.
Q. What's the difference between the 600D aramid fiber and the 1500D aramid fiber?
A. Essentially, 600D aramid fiber is a thinner thread, whereas 1500D aramid fiber is a thicker thread. The 600D version will feel more delicate to the touch and the case is slightly thinner. You can read more about the difference here.